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Additional information about HookedOnSoccer.com
Stock However, there are some reasons that the products you order may experience delay in shipping, such as: High demand for the product, or a variety of the product, such as size, color, etc. In this case, we are dependant on our suppliers to provide us with more items in order to assist you. Customized products: If your order requires customization (ie: your name and a number on the shirt you ordered), this could take some extra time. Your order has been placed during closed office hours Special order: We have many of our products imported from Portugal. In special cases, where some items that have been ordered and are not in stock, we might need to allow some time for our suppliers to provide us with the said products.
Payment Methods Visa, Mastercard, American Express, and Discover Cards For secure and accurate charges for available items ordered, our credit card system works automatically through the latest technology. We offer a fully secure online checkout process from start to finish. We are encrypted with a 128bit SSL system from RapidSSL. All payments through our online system are received in US Dollars. If the currency in which you receive your credit card statement is other than in US Dollars, then the representation in the statement at the time of transaction will be in US Dollar/Your currency rate. HookedOnSoccer.com reserves the right to withhold any order so that we may process further security checks and ask for further details and documents to be sent regarding your credit card account.
Please notify us via a Toll-free phone call (at 1 800 714-1399) of your intent to return your item within 7 days of receiving your order. After notifying us, please consider the following: Packaging HookedOnSoccer.com Special Note to Customers
All items from HookedOnSoccer.com are shipped via United Postal Service. Shipping price will vary depending on the weight of the total order. HookedOnSoccer.com's privacy policy was designed to inform you how the information collected is used and shared. This Privacy Policy applies only to information gathered through this Web site. When you open an account or place an order we collect and store this information in to a secure database. Then we use this information to process your order and to contact you about it. We may also use it to send you coupons and special offers, unless you choose not to receive them. We also collect and store information like your IP address and browser information as you interact with our web site and like many web sites we place “Cookies” on your computer’s hard drive to help us identify you so that we can offer a better shopping experience. “Cookies” could be “turned off” from your browser's options if you wish to have them deactivated. We do not share any information with others, any personal information that you provide to us through this Web site, unless it's essential for the fulfillment of your order. For example, for credit card processing we use a third party merchant bank to process your credit card. If you have any questions about our policies, please feel free to contact us.
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